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Articles on:Subscriptions
Choose a plan that suits you best & revolutionize your AV projects

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  • How can I cancel my subscription?
    Overview: If you no longer wish to continue your subscription, you can cancel it from your account settings. Cancellation will stop future billing based on your subscription plan. Steps to Cancel Subscription Review your current plan details. Click on Cancel Subscription and confirm the cancellation when prompted. (https://storage.crisp.chat/users/helpdPopular
  • What are the different levels of pricing?
    Learn how pricing levels work in XTEN-AV and optimize your project pricing strategy.Popular
  • How to upgrade plan?
    Learn how to upgrade your subscription and unlock additional features and user access.Popular
  • Can I upgrade my basic plan to a business plan?
    To upgrade your plan go to your profile and click on the Upgrade plan option. Choose the plan in which you want to upgrade. You can choose to pay on a monthly or annual basis. If you choose our Annual plan, you will get an additional 25% discount.Popular
  • What is the pricing for a single-user software subscription?
    The Basic plan for a single-user monthly subscription is priced at $139 per user per month. If you choose the annual plan, you will receive a 25% discount, which brings the effective monthly cost to $104.25 per user per month (billed annually). The Business plan for a single-user monthly subscription is priced at $149 per user per month. With the annual plan, the 25% discount reduces the effective monthly cost to $111.75 per user per month (billed annuallFew readers
  • How can I activate the paid version of the service?
    To upgrade your plan go to your profile and click on the Upgrade plan option. Choose the plan in which you want to upgrade. You can choose to pay on a monthly or annual basis. If you choose our Annual plan, you will get an additional 25% discount.Few readers
  • How can I check whether the X-PRO service is activated on my account?
    On the XTEN-AV dashboard, click on your Profile icon in the top-right corner and select My Account from the dropdown menu. Once you click on My Account, you will be redirected to the account page where you can view your X-Pro subscription details.Few readers
  • How can I deactivate my account?
    If you no longer wish to continue your subscription, you can cancel it from your account settings. Cancellation will stop future billing based on your subscription plan. Steps to Cancel Subscription Review your current plan details. Click on Cancel Subscription and confirm the cancellation when prompted. (https://storage.crisp.chat/users/helpdesk/website/-/e/3Few readers
  • What should I do if I'm unable to upgrade my subscription due to a max length constraint error?
    Learn how to resolve max length constraint errors and successfully upgrade your XTEN-AV subscription.Few readers
  • How can I check which subscription plan I am currently on?
    On the XTEN-AV dashboard, click on your Profile icon in the top-right corner and select My Account from the dropdown menu. Once you click on My Account, you will be redirected to the account page where you can view your current subscription details.Few readers

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