Articles on: Subscriptions

Which user roles can update billing and card information?

Overview


This article explains which XTEN-AV user roles have permission to manage billing details and update the payment card associated with an account.


Billing and card information updates in XTEN-AV are generally by users with administrative access to the account.


Based on XTEN-AV role permissions, Super Admin users have full account control, including subscription and billing & card information management.


Note:


  • Super Admin users have account-level administrative permissions, including billing and payment-card management.
  • Standard users may not have permission to update billing information.
  • Users without the required permissions should contact their account's Super Admin.



Updated on: 11/12/2026

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