Which user roles can update billing and card information?
Overview
This article explains which XTEN-AV user roles have permission to manage billing details and update the payment card associated with an account.
Billing and card information updates in XTEN-AV are generally by users with administrative access to the account.
Based on XTEN-AV role permissions, Super Admin users have full account control, including subscription and billing & card information management.
Note:
- Super Admin users have account-level administrative permissions, including billing and payment-card management.
- Standard users may not have permission to update billing information.
- Users without the required permissions should contact their account's Super Admin.
Related Articles
- How can I cancel my subscription?
- How can organizations cancel XTEN-AV subscriptions?
- What Happens to Subscriptions and Pending Invoices After Updating Credit Card Details?
Updated on: 11/12/2026
Thank you!
