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• What is My Library?

  My Library is a collection of products created by you and other users in your organization. You can also add products to My Library by directly copying products from the XTEN-AV library. Alternatively, products can be uploaded to My Library (not exceeding 200 products at a time) in a .xls format. A sample file in the required format is available on the platform to upload your products to My Library. You can download this sample file and upload products to build your My Library. ![](hVery popular

• Where I can find list of brands available on XTEN-AV?

  To view the brands available on XTEN-AV, select 'Brands' on the the left navigation menu.Popular

• Where can I find projects shared with me?

  You can view all projects shared with you by clicking on the 'Shared with me' option in the left navigation menu. Also, you can download all shared project details in .xls and .pdf formats.Popular

• Do I get access to all the features in the free trial?

  Yes, the free trial offers an access to all the features available on the Business Plan. Once the trial period is over, you will have an option to pay and subscribe to the Business or Basic Plan depending on your need.Popular

• What is the 'View Design Docs' button?

  Click here to access all the documents such as Bill of Material, Line Schematics, Signal Flow Diagram, Automated Cable Schedule, Automated Ceiling Speaker Layout, Automated Rack Layout, Floor Plans, Proposal and Scope of Work.Some readers

• What is Trivia & Tutorials?

  In Trivia & Tutorials, you will find all the documentation and webinars which will help you understand the platform better.Some readers

• What kind of drawings can I create and how are they generated?

  You can create Line Schematics, Signal Flow Diagrams, Rack Layouts, Ceiling Speaker Layouts, and Floor Plans. These drawings are generated automatically by our AI-based algorithms, based on the project specifications entered by you.Some readers

• Can I utilize the Salesforce integration on the basic monthly plan?

  You can access the salesforce integration on all the offered plans; Basic, Business, and Premium. Additionally, you can access salesforce on the free trial as well.Some readers

• How can I edit products saved in My Library?

  Go to the product that you wish to edit in My Library and click on the "Edit' button. Edit the details of the product and save the changes. To edit the details of a product saved in the XTEN-AV library, you need to copy the product in My Library. You can then edit the product following the same steps.Some readers

• What is XTEN-AV?

  XTEN-AV is a cloud based software platform with artificial intelligence and machine learning to develop AV system designs based on AVIXA published standards and design guidelines. The platform automates audio-visual project design & documentation, according to your specifications and details. With features like X-DRAW, Proposal 2.0, CRM, My Library, and more, XTEN-AV offers an all-round facility for AV designers, system integrators and sales persons to optimize their projects. XTEN-AV hoSome readers

• How can I add new contacts?

  You can add contacts by clicking on the "All Contacts" option in the left navigation menu. Click on the 'Add Contact' button. Enter the contact details and click on the 'Create Contact' button. Also, you can download your contact details in .xls and .pdf formats.Some readers

• What are system requirements for XTEN-AV ?

  XTEN-AV is a cloud-based platform and everything is hosted on the cloud, you can access it from anywhere using a browser and an internet connection. We recommend that you use the Chrome, Firefox, and Safari browser for the best experience.Few readers

• If I cancel my subscription, how long will you store my data?

  If you cancel your subscription we will keep your data secure on our servers. You can re-subscribe to access your data anytime.Few readers

• What is Specification Search?

  The Specification Search tool lets you search a product model according to their category and brand name.Few readers

• Where can I find projects created by my team?

  You can view all projects created by your teammates, from the dashboard, by clicking on the 'Team Projects' option.Few readers

• How to raise a ticket to report a bug?

  You can directly raise a ticket to report a bug using the 'Support/ Feedback' option in the left navigation menu. Enter the details of your query/ bug and click on the 'Raise Issue' button. XTEN-AV resolves all issues within 48 hours.Few readers

• Which browser is recommended to use XTEN-AV on?

  We recommend that you use the Chrome, Firefox, or Safari browsers for the best experience.Few readers

• Where can I find my drawing/line schematics?

  Go to the design in which you want to view your line schematics. Here you will find the 'Line schematics' option. Click on the 'View Line Schematics' option, which will lead you to the editor page, where you will be able to view and edit your Line schematics. View Design Doc Page Also, you can view all your drawings by clicking on the 'All drawings' option in the left navigationFew readers

• How to download the Scope of work from the design page?

  Go to the design in which you want to download the Scope of work. Click on the 'Download' option below the 'Scope of work' and select the pdf format to download.Few readers

• How to download the Automated Cable Schedule from the design page?

  Go to the design in which you want to download the Automated Cable Schedule. Click on the 'Download' option below the 'Automated Cable Schedule' and select the format in which you want to download.Few readers

• How to download Bill of Material?

  Go to the design in which you want to download the Bill of Material. Click on the 'Download' option below the 'Bill of Material' and select the format in which you want to download.Few readers