Articles on: Subscriptions

How can organizations cancel XTEN-AV subscriptions?

Overview


Organizations can cancel their XTEN-AV subscriptions directly from their account settings. The cancellation process ensures that future billing is stopped while the subscription remains active until the end of the current billing cycle.


Steps to Cancel Subscription


  • Click the profile icon in the top-right corner, then select My Account.



  • Review your current plan details. Click on Cancel and confirm the cancellation when prompted.



Notes: Only Super Admin can cancel a subscription.



Updated on: 09/29/2026

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