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  • How to connect with Zoho?
    Click on the "Account preferences" from the top-right profile area. Click on Zoho, which will lead you to the page where you can access the Zoho account with their login ID or Password. Once you connect with Zoho, All your contacts, Accounts, and Deals will be fetched from Zoho and will be created on XTEN-AV. Also, contacts, accounts, and projects created on XTEN-AV will also be sent to Zoho. ![](httPopular
  • How to connect with QuickBooks Online Version
    We are integrated with QuickBooks Online Version. Click on the "Account preferences" from the top-right profile area. Click on QuickBooks, which will lead you to the page where you can access the QuickBooks account with their login ID or Password.Some readers
  • How can I change the user role?
    Click on the Users & Groups Management from the top-right profile area. Once you click on it, click on the "User" option. Click on the Action button in front of the user whose role you want to change. Then click on the change user role option. Select a new role for the selected user from the drop-down menu. Select a group for the user from the drop-down menu after the role changes. Click on the change role button to save your changes. Only Super Admin and Admin can change theSome readers
  • How to assign approver role?
    Click on User and Group Management from the top-right profile area. Once you click on that, click on the "Users" option. Click on the Action button in front of the user whose role you want to change as the approver. After that, click on the assign approver Role option. Approver role assigns to the Super Admin and Admin only. ![](https://storage.crisp.chat/users/helpdesk/website/e3cdSome readers
  • How can I change the User Group?
    Click on the "Users & Groups Management" from the top-right profile area. Once you click on it, click on the "User" option. Click on the Action button in front of the user whose group you want to change. Then click on the change user group option. Select the group from the drop-down menu in which you transfer the user. Click on the change group button to save your changes. Only Super Admin and Admin can change the user group. ![](https://storage.crisp.chat/users/helpdesSome readers
  • How to edit Group name?
    Click on the Users & "Groups Management" from the top-right profile area. Once you click on it, click on the "Group" option. Click on the action button in front of the group to which you want to edit the details. Then click on the edit button. You can change the group name and currency. Click on the edit group button to save your changes. ![](https://storage.Some readers
  • How to sync a particular project in Salesforce?
    To sync your XTEN-AV project with Salesforce first you need to connect XTEN-AV account with Salesforce account. Once you have completed the design/ bill of materials, you can use one of the two ways to send data back to the Salesforce account: First, you can go back to the project page and inside the “Project Settings” menu click on “sync with Salesforce” to send back the opportunity data from XTEN-AV to Salesforce. This will send all design data that are made in that project and map it toSome readers
  • How to connect with Salesforce?
    To connect your Salesforce account with XTEN-AV, please click on the ‘Account Preferences’ option in the drop down menu, placed in the top right corner to begin. Click on “View” and you will be shown a popup where you have to click on “Connect With Salesforce.” You will, then, be redirected to the Salesforce website.Some readers
  • How to delete User and transfer their data?
    You can delete users from your organization and transfer their data. Please follow some steps. Click on the "Users & Groups Management" from the top-right profile area. You can choose whom you can transfer the data of the deleted user then click on the delete option to delete the user. Click on the Action button next to the user then select the delete option from the drop-down. ![](hSome readers
  • How to change XTEN-AV platform language
    You can change your XTEN-AV platform language by visiting the "Account preferences" page under your profile. Select the language of your choice from the drop-down menu. Click on the save button to apply you changes.Some readers
  • How to delete a Group?
    Click on the "Users & Groups Management" from the top-right profile area. Once you click on it, click on the "Group" option. Click on the action button in front of the group which you want to delete. Then click on the delete button.Some readers
  • How to create a user group?
    Click on the Users & Groups Management from the top-right profile area. Once you click on it, click on the "Group" option. Click on the "Create Group" button. Then name the group and select the group currency from the drop-down menu. Click on the "Add Group" button to create a group. ![](https://storage.crisp.chat/users/helpdesk/website/dc74d2d291a76800/ca9c80d2-7Some readers
  • How to show and hide default zip documents?
    Click on the 'Settings' from the top right profile area. Once you click on it, you will find the 'Download Zip Settings' option. Select the documents you want to download in the zip file. Click on the 'Save' button to save your changes.Few readers
  • How to connect with Hubspot?
    The XTEN-AV design platform is integrated with Hubspot through REST API’s. Data can be exchanged between the platforms in order to utilize the CRM capabilities. To utilize this, you must have a login on the XTEN-AV platform, on https://app.xtenav.com/. Similarly, you should have an account on Hubspot.com. These are steps that you have to connect your XTEN-AV account with hubspot To connect your Hubspot account with XTEN-AV, please click on the ‘Account Preferences’ option in the drop-downFew readers
  • Which Salesforce edition allows integration with XTEN-AV?
    The XTEN-AV design platform is integrated with Salesforce through REST API’s. Data can be exchanged between the platforms in order to utilize the CRM capabilities. To utilize this, you must have a login on the XTEN-AV platform, on https://app.xtenav.com/. Similarly, you should have an account on Salesforce. There are some editions of Salesforce which allow API integrations that are listed below. These are the Salesforce editions that allow API integrations: ● Enterprise Edition ● Unlimited EFew readers
  • How to sync a particular project in Hubspot?
    To sync your XTEN-AV project with Hubspot first you need to connect XTEN-AV account with Hubspot account. Once you have completed the design/ bill of materials, you can use one of the two ways to send data back to the Hubspot account: First, go to the project page and inside the “Project Settings” menu click on “sync with Hubspot” to send back the Deals from XTEN-AV to Hubspot. This will send all design data that are made in that project and create a excel(.xls) file and send to Hubspot dealFew readers

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