How to sync Contacts from XTEN-AV to Dynamics365?
Go to the 'Settings' option, in the top right profile area. Once you click on it, you will find the 'Dynamics365' option under the 'Integrations' tab.
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_j1rhzb.png)
Under the 'Contacts' option, choose contacts that you would like to be pushed (uploaded) from XTEN-AV into your Dynamics365 account by clicking on the 'Push Accounts' button and click on the submit button.
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_3he6gq.png)
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_1wcs0gn.png)
Click on the ‘Sync Contact’ button. Once clicked on it all your chosen contact from XTEN-AV will be visible on the Dynamics365 account.
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_1n3c5x6.png)
On the Dynamics365 account, you can see all the Pushed/Updated XTEN-AV contacts under the "Contacts" section.
You will be able to see the contacts that were in XTEN-AV, which are now shown in the contacts section in the Dynamics365 dashboard.
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_7tbnyx.png)
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_j1rhzb.png)
Under the 'Contacts' option, choose contacts that you would like to be pushed (uploaded) from XTEN-AV into your Dynamics365 account by clicking on the 'Push Accounts' button and click on the submit button.
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_3he6gq.png)
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_1wcs0gn.png)
Click on the ‘Sync Contact’ button. Once clicked on it all your chosen contact from XTEN-AV will be visible on the Dynamics365 account.
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_1n3c5x6.png)
On the Dynamics365 account, you can see all the Pushed/Updated XTEN-AV contacts under the "Contacts" section.
You will be able to see the contacts that were in XTEN-AV, which are now shown in the contacts section in the Dynamics365 dashboard.
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_7tbnyx.png)
Updated on: 08/07/2024
Thank you!