Articles on: General

How can I recover my account password?

Overview:


XTEN-AV allows users to recover their account password through the Forgot Password option on the login page. Users need to enter their registered email address and click Send Email to receive a password reset link. They can then follow the link provided in the email to reset their password and regain access to their account.





  • Enter your registered email. Click on the Send Email button. A reset password link will be sent to your email. Follow the link to recover your password.



Note: If the email address you’ve entered is valid, you will receive an email to reset your password shortly.



Updated on: 11/09/2026

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