What does Sales Cycle mean?
In XPRO Service, Sales Cycle represents the average amount of time it takes for a service opportunity to progress from its creation date to becoming a Closed Sale.
This metric helps measure how quickly service opportunities are converted into completed business and provides insight into the efficiency of the sales process.
Key Details
- Starts when a service opportunity is created.
- Ends when the opportunity is marked as Closed Sales (Won).
- Measured in days.
- Calculated only for successfully closed opportunities.
Example
Opportunity | Created Date | Closed Date | Sales Cycle |
|---|---|---|---|
Maintenance Contract | Jan 1 | Jan 15 | 14 Days |
Support Agreement | Jan 5 | Jan 25 | 20 Days |
Service Renewal | Jan 10 | Jan 22 | 12 Days |
Average Sales Cycle = (14 + 20 + 12) ÷ 3 = 15.3 Days
Definition
Sales Cycle = The average number of days between the creation of a service opportunity and its successful closure as a sale.
Updated on: 06/23/2026
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