What are Service Agreements?

Overview

Service Agreements in X-PRO are project-specific agreements that define the scope of services, terms, and conditions associated with a project, and allow users to create, manage, and track the agreement within the project in a structured and centralized manner.

Why Service Agreements Matter

Service Agreements are important for maintaining clarity and structure within a project. They help:

• Define project scope – Clearly outline the services to be delivered within the project
• Establish terms and conditions – Document agreed timelines, responsibilities, and expectations
• Ensure consistency – Keep all service-related information centralized within the project
• Improve transparency – Provide a clear reference for internal teams

How to Access Service Agreements

• Navigate to the Main Dashboard, click on X-PRO, and then select the Service option from the menu.

You will be redirected to the Projects section. Click on the Projects for which you want to view the service agreement.

Click on Service Agreements option to view all agreements associated with the project.

You can edit an existing Service Agreement, click the three-dot (⋮) menu next to the agreement you want to edit. Then, select Edit Service Agreement from the available options.

Updated on: 06/08/2026