Do users need to re-verify their phone number after updating it for 2FA?

Overview
No, users do not need to re-verify their phone number after updating it for Two-Factor Authentication (2FA) in XTEN-AV.

How Phone Number Updates Work for 2FA

Users can update their phone number from the My Account page. Once the updated number is saved successfully, it can be used for future 2FA OTP verification.

Please follow the steps outlined in our Knowledge Base guide to enable Two-Factor Authentication (2FA): How to Enable Two-Factor Authentication (2FA).

Updated on: 07/01/2026