How to disable Two-Factor Authentication (2FA)?
You can disbale 2FA by visiting the 'Account preferences' page under your profile.
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_1nza79x.png)
Click on the 'Disable' button under the 'Security' Section.
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_a90l88.png)
It not advised as it will decrease account security.
Confirm your password to proceed and click on the 'Proceed' button to disable your 2FA.
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_1mchgv7.png)
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_1nza79x.png)
Click on the 'Disable' button under the 'Security' Section.
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_a90l88.png)
It not advised as it will decrease account security.
Confirm your password to proceed and click on the 'Proceed' button to disable your 2FA.
![](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_1mchgv7.png)
Updated on: 02/16/2023
Thank you!