How to move users between groups?

Overview

XTEN-AV allows Super Admins and Admins to move users from one Group to another through the Users & Groups Management section. During this process, any projects and data associated with the user's current Group must be transferred to another user within that Group before the change can be completed.

Steps to Change a User's Group

1. From the dashboard, click the profile icon in the top-right corner. Then select User and Group Management.

2. Locate the user whose group you want to change. Click the Action button next to the user’s name. Select Change User Group from the menu.

3. From the dropdown menu, select the group to which you want to move the user.
4. While changing the user’s group, select the user to whom the data should be transferred.
5. Click Change Group to save your changes.

Important Notes

• Only Super Admin and Admin users have permission to change user Groups.
• Before a user can be moved to a new Group, all projects and data associated with their current Group must be reassigned to another user within that Group.
• Carefully review the selected data recipient to ensure project ownership and access are transferred correctly.
• Changes take effect immediately after the Group update is completed.

Updated on: 07/01/2026