Articles on: X-Pro Service

How to Edit a Service Call for an X-PRO Project?

Overview
X-PRO allows you to update existing Service Calls whenever changes are required. You can modify details such as the Issue name, description, assigned technician, Stage, priority, and other relevant information.


Steps to edit a service call


  • Navigate to the Main Dashboard, click on X-PRO, and then select the Service option from the menu.


  • Open the relevant project where the service call needs to be edited.


  • From the Project Dashboard, navigate to the Kanban View section, click the three-dot menu next to the desired call, and select edit Service call.


Update the required fields, such as:

  • Issue name
  • Description
  • Service Type
  • Assigned Technician
  • Priority Level
  • Service reason
  • Service Stage

Review the updated information. Click on the Update service to apply the changes.



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Updated on: 10/09/2026

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