How to Create Service Calls in X-PRO Service?
Overview
Service Calls in X-PRO Service help teams track, manage, and resolve service requests associated with a project. Creating a service call allows you to assign technicians, schedule work, and monitor progress from initiation to completion.
Steps to Create a Service Call
- Navigate to the Main Dashboard, click on X-PRO, and then select the Service option from the menu.
- After clicking the Service tab, you will be redirected to the X-PRO Service page. From the right-hand side, click Create and then select Create Service Call.
Enter the required service call details, such as:
- Choose service project
- Issue name
- Description
- Service Labor type
- Service reason
Related Articles
- Can I Create Custom Service Call Reasons for Different Types of Service Work
- How to Create a Scheduled Service Call for an X-PRO Project
- How Do I Configure Service Labor Types from the Service Project Dashboard
- How Can I Manage Labor Types in X-PRO Service
- How Do I Create a New Labor Type in X-PRO Service
Updated on: 10/06/2026
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