How to Create Service Calls in X-PRO Service?

Overview

Service Calls in X-PRO Service help teams track, manage, and resolve service requests associated with a project. Creating a service call allows you to assign technicians, schedule work, and monitor progress from initiation to completion.

Steps to Create a Service Call

• Navigate to the Main Dashboard, click on X-PRO, and then select the Service option from the menu.

• After clicking the Service tab, you will be redirected to the X-PRO Service page. From the right-hand side, click Create and then select Create Service Call.

Enter the required service call details, such as:

• Choose service project
• Issue name
• Description
• Service Labor type
• Service reason

Updated on: 06/08/2026