What are Labor Types and how are they used in X-PRO Service?

Overview

Labor Types in X-PRO Service allow you to define and manage different categories of labor used for service-related work. Each labor type includes pricing information such as hourly cost, markup or margin, and hourly selling price, helping you maintain consistent service pricing across your organization.

How Labor Types Are Used

Labor Types help categorize service work and assign appropriate labor rates based on the type of service being performed. Common examples include:

• Standard Service
• Emergency Service
• Preventive Maintenance
• Specialized Service Work

Each labor type can have its own pricing structure, enabling accurate labor cost calculations and customer billing for service calls and service agreements.

Benefits of Using Labor Types

Using Labor Types helps you:

• Standardize labor rates across your organization.
• Maintain consistent pricing for various service categories.
• Improve visibility into labor costs and profitability.
• Simplify labor pricing and billing calculations.
• Support different rates for standard, emergency, and maintenance services.

Labor Type Details

Each Labor Type contains the following information:

Name: The name used to identify the labor category.

Hourly Cost: The internal cost incurred by your organization for one hour of labor.

Margin/Markup: The profit percentage applied to the labor cost to determine the selling price.

Hourly Price: The hourly rate charged to customers for the selected labor type.

Updated on: 06/08/2026