How do I create a Service Call using the '+' button in mobile app?

Overview
The + (Add) button in the X-PRO Mobile App allows you to quickly create a new Service Call. You can enter all the necessary information, assign a technician, and save the Service Call directly from your mobile device.

Steps to Create a Service Call

• Open the X-PRO Mobile App and navigate to the X-PRO section.

• In the X-PRO section, tap the X-PRO Installation option located at the top of the screen.

• After clicking on X-PRO Installation, select the X-PRO Service tab located at the bottom of the screen.

• After selecting the X-PRO Service tab, the X-PRO Service Dashboard will be displayed.

• Tap the Calls section to Create a new service calls.

• Tap the + (Add) button located in the bottom-right corner of the screen.

• Enter the required Service Call details, such as: Associated Project, Issue Name, Service Call Reason, Priority, Assigned Technician, Service type.

• After tapping Next, enter the service address, then tap Schedule Service Call to create the service call.

• After completing these steps, the service call will be created successfully.

Updated on: 07/15/2026