• How can I cancel my subscription?

  Overview: If you no longer wish to continue your subscription, you can cancel it from your account settings. Cancellation will stop future billing based on your subscription plan. Steps to Cancel Subscription Review your current plan details. Click on Cancel Subscription and confirm the cancellation when prompted. (https://storage.crisp.chat/users/helpdPopular

• What are the different levels of pricing?

  Overview XTEN-AV offers different subscription plans to meet the needs of individuals, small teams, and large organizations. Each plan provides a different level of features, access, and support. We offer three pricing plans: Basic, Business, and Enterprise. The Basic Plan is ideal for small teams and allows up to 4 users. The Business Plan is designed for organizations with up to 25 users that require enhanced project collaboration features. The Enterprise PlanPopular

• How to upgrade plan?

  To upgrade your plan go to your profile and click on the Upgrade plan option. Choose the plan in which you want to upgrade. You can choose to pay on a monthly or annual basis. If you choose our Annual plan, you will get an additional 25% discount.Popular

• Can I upgrade my basic plan to a business plan?

  To upgrade your plan go to your profile and click on the Upgrade plan option. Choose the plan in which you want to upgrade. You can choose to pay on a monthly or annual basis. If you choose our Annual plan, you will get an additional 25% discount.Popular

• What is the pricing for a single-user software subscription?

  The Basic plan for a single-user monthly subscription is priced at $139 per user per month. If you choose the annual plan, you will receive a 25% discount, which brings the effective monthly cost to $104.25 per user per month (billed annually). The Business plan for a single-user monthly subscription is priced at $149 per user per month. With the annual plan, the 25% discount reduces the effective monthly cost to $111.75 per user per month (billed annuallFew readers

• How can I activate the paid version of the service?

  To upgrade your plan go to your profile and click on the Upgrade plan option. Choose the plan in which you want to upgrade. You can choose to pay on a monthly or annual basis. If you choose our Annual plan, you will get an additional 25% discount.Few readers

• How can I deactivate my account?

  If you no longer wish to continue your subscription, you can cancel it from your account settings. Cancellation will stop future billing based on your subscription plan. Steps to Cancel Subscription Review your current plan details. Click on Cancel Subscription and confirm the cancellation when prompted. (https://storage.crisp.chat/users/helpdesk/website/-/e/3Few readers

• What should I do if I'm unable to upgrade my subscription due to a max length constraint error?

  Overview If you encounter a “max length constraint” error while trying to upgrade your subscription, Contact the Sales Team You can reach out to the Sales team for assistance with upgrading your subscription. Contact Support You can contact us via chat support or email us at support@xtenav.com for further assistance.Few readers