What Information Is Required When Creating a Service Call?

Overview

When creating a Service Call in the X-PRO Mobile App, you must provide the required information to ensure the service request is properly recorded and assigned.

Required Information

• Service Call Name – A descriptive name for the service request.
• Project – Select the project associated with the Service Call.
• Service Call Reason – Choose the reason for creating the Service Call.
• Priority – Set the priority level (such as Low, Medium, or High).
• Assigned Technician – Select the technician who will handle the service request.
• Description or Notes – Add any additional information or instructions related to the Service Call.
• Street address- Fill the address as per your requirements.

Please follow the steps mentioned in the given link to create a service call: https://knowledgebase.xtenav.com/en-us/article/how-do-i-create-a-new-service-call-75ol27/

Updated on: 07/15/2026