How do I move a Service Call from Open to Scheduled on mobile app?

Overview
You can update the status of a service call as work progresses. Moving a service call from Open to Scheduled indicates that the service has been planned and assigned for a specific date and time.

Steps to Move a Service Call from Open to Scheduled

• Open the X-PRO Mobile App and navigate to the X-PRO section.

• In the X-PRO section, tap the X-PRO Installation option located at the top of the screen.

• After clicking on X-PRO Installation, select the X-PRO Service tab located at the bottom of the screen.

• After selecting the X-PRO Service tab, the X-PRO Service Dashboard will be displayed.

• Tap the Calls section to view Open service calls.

• Ensure you are viewing the Open service call stage. Tap the service call you want to update to open its details.

• Edit the service call and update its Stage/Status from Open to Scheduled.

• Review the updated information.

Updated on: 07/06/2026