How do I edit an existing Service Call?

Overview
You can edit an existing Service Call in the X-PRO Mobile App to update information such as the service call status, priority, assigned technician, schedule, and other service-related details.

Steps to Edit a Service Call

• Open the X-PRO Mobile App and navigate to the X-PRO section.

• In the X-PRO section, tap the X-PRO Installation option located at the top of the screen.

• After clicking on X-PRO Installation, select the X-PRO Service tab located at the bottom of the screen.

• After selecting the X-PRO Service tab, the X-PRO Service Dashboard will be displayed.

• Tap the Calls tab from the navigation bar. The Calls screen will display a list of all your Service Calls.

• Locate the service call you want to edit, then click the three-dot.

• Select edit option.

After clicking on the edit service call option you will be able to update the required information, such as:

• Service Call Name
• Priority
• Service Call Stage
• Assigned Technician
• Service Call Reason

Tap Next to apply the updates.

Updated on: 07/03/2026