How do I Attach Files to a Service Call in mobile app?

Overview
You can attach files to a Service Call in the X-PRO Mobile App to provide additional information and supporting documentation. Attachments can include images, documents, or other files related to the service request.

Steps to Attach Files to a Service Call

• Open the X-PRO Mobile App and navigate to the X-PRO section.

• In the X-PRO section, tap the X-PRO Installation option located at the top of the screen.

• After clicking on X-PRO Installation, select the X-PRO Service tab located at the bottom of the screen.

• After selecting the X-PRO Service tab, the X-PRO Service Dashboard will be displayed.

• Tap the Calls section to view the service calls and attach a files to a service call.

• Open the Service Call to which you want to add an attachment.

• Navigate to the Attachments section, then select the file you want to upload from your device.

• Once the file is selected, it will appear in the Attachments section of the service call.

Updated on: 07/15/2026