How do I assign a technician to a Service Call?

Overview
You can assign a technician to a Service Call in the X-PRO Mobile App to ensure the service request is handled by the appropriate team member.

Steps to Assign a Technician

• Open the X-PRO Mobile App and navigate to the X-PRO section.

• In the X-PRO section, tap the X-PRO Installation option located at the top of the screen.

• After clicking on X-PRO Installation, select the X-PRO Service tab located at the bottom of the screen.

• After selecting the X-PRO Service tab, the X-PRO Service Dashboard will be displayed.

• Tap the Calls tab from the navigation bar, then tap the + (plus) icon to create a new service call and assign a technician.

• After tapping the + (plus) icon, fill in the required fields and select the technician you want to assign to the service call.

• After selecting the technician, tap Next, then tap Schedule Service Call to create the service call.

Updated on: 07/06/2026