How do I add notes to a Service Call in mobile app?

Overview
You can add additional information to a Service Call by entering a Description. This helps provide technicians and team members with important details about the service request.

Steps to Add Notes to a Service Call

• Open the X-PRO Mobile App and navigate to the X-PRO section.

• In the X-PRO section, tap the X-PRO Installation option located at the top of the screen.

• After clicking on X-PRO Installation, select the X-PRO Service tab located at the bottom of the screen.

• After selecting the X-PRO Service tab, the X-PRO Service Dashboard will be displayed.

• Tap the Calls section to Create a new service calls and add a note.

• Tap the + (Add) button located in the bottom-right corner of the screen.

• In the Description field, enter the note for the service call.

• After tapping Next, enter the service address, then tap Schedule Service Call to create the service call.

Updated on: 07/15/2026