Articles on: General

How can users update billing information in XTEN-AV?

Objective

Users can update their billing information directly from the Billing & Card Information section in XTEN-AV. Keeping billing details updated ensures uninterrupted subscription renewals and accurate payment processing.

Step-by-Step: How to Edit Billing Information

Click on your Profile Name in the top-right corner and select “My Account.”

Under the “Billing & Card Information” tab, click on Edit Billing Information

Here, you can update your billing and card information, such as Username, Company Name, Address, and more.

Note: Only Super Admins can update billing information. Changes will apply to future invoices. Updating billing details does not modify previously generated invoices.

Updated on: 06/22/2026

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