How can a client request changes to a proposal?

Overview


If a client reviews a proposal and wants something adjusted — pricing, scope, equipment, terms, or any other detail — they can request changes by adding comments directly on the proposal. This lets the sender know exactly what needs to be revised before the client signs or accepts.


  • The client receives an email with a link to the proposal.



  • Clicking the link opens the proposal in the client's web browser. The client scrolls through the proposal to review the project scope, pricing, BOM, and terms before signing.



  • If the client is not satisfied with the proposal and would like to request changes, they can add comments to the proposal.
  • This allows the sender to review the requested changes and update the proposal accordingly.
  • To add comments to the proposal, go to the right side of the screen and click the Add Comments option.



  • Enter your email and click on the Verify button.



Add Comments on the Web:


  • Once the email is verified, the client can proceed to comment on the document
  • Enter your comment and click on the send icon.
  • Users / Clients can also comment on any page of the document.



Reply to Comments:


  • Clients and users can reply to each other's comments:
  • Click on the Reply button to respond.



Submit with Comments:


  • You can notify others via email by clicking the Submit with Comments button.



Activity Logs:


  • Users can view the comments in Activity logs.




Updated on: 09/10/2026

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