Update card details
To update your card details, please follow the steps mentioned below:
Access Account Preferences
- Click on the "Account Preferences" option.
-![Account Preferences](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_xkag68.png)
Update Card Details
- Navigate to the "Billing Information" tab.
- Click the "Update Card Details" button.
-![Update Card Details](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_pe7yu1.png)
Enter and Save Card Details
- Enter your card details in the provided fields.
- Click on the "Update" button to save the new card details.
-![Enter Card Details](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_pfbkc5.png)
You can also update your card details while upgrading your subscription:
Initiate Subscription Upgrade
- During the upgrade process, click on the "Change" button to update your card information.
-![Change Card Details](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_f1ooxt.png)
Note: After updating your card details, you can proceed to upgrade your subscription.
Access Account Preferences
- Click on the "Account Preferences" option.
-
![Account Preferences](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_xkag68.png)
Update Card Details
- Navigate to the "Billing Information" tab.
- Click the "Update Card Details" button.
-
![Update Card Details](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_pe7yu1.png)
Enter and Save Card Details
- Enter your card details in the provided fields.
- Click on the "Update" button to save the new card details.
-
![Enter Card Details](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_pfbkc5.png)
Updating Card Details During Subscription Upgrade
You can also update your card details while upgrading your subscription:
Initiate Subscription Upgrade
- During the upgrade process, click on the "Change" button to update your card information.
-
![Change Card Details](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_f1ooxt.png)
Note: After updating your card details, you can proceed to upgrade your subscription.
Updated on: 07/12/2024
Thank you!