I am encountering an error while exporting the drawing. What should I do?

If you are facing an error while exporting the drawing, try clearing your browser cache and check your internet connectivity, then attempt the export again.

Alternatively, you can use the Print option in the X-DRAW editor to export the drawing in PDF format.

For more details, refer to this guide: https://knowledgebase.xtenav.com/en-us/article/how-to-export-a-large-drawing-as-a-pdf-1py0pok/

If the issue still persists, please connect with us via chat or email us at [support@xtenav.com]

When reporting the issue, kindly share the following details:

• Design name
• Design URL
• Screenshot of the error
• Screen recording (if possible)

Updated on: 03/20/2026