How to Raise a Ticket to Report a Bug?

Overview


If you encounter a technical issue or unexpected behavior while using the platform, you can report it by raising a support ticket. Submitting a detailed ticket helps our team investigate and resolve the issue quickly.



  • On the main dashboard, navigate to the left-hand side panel and locate the Help option. Under Help, click on Support/Feedback.



  • Enter the details of your query or bug and click on the Raise Issue button. XTEN-AV resolves all reported issues within 48 hours.




Updated on: 09/03/2026

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