How to connect ZOHO Crm Contact via webhook?

The steps for setting up the Account Webhook are the same as those for Contact.

However, use the following steps specifically to make changes in the Contact modules:

Create Webhook with XTEN-AV for Contact:

Name: SendXtenavContact (you can provide your own name)

Description: Send Contact to XTEN-AV (you can provide your own name and Description)

Method: POST (mandatory)

URL to Notify: https://app.xtenav.com/webhook-zoho-contact/ (mandatory)

In the body section:

Paste the following JSON as it is in the request body:

{

"data": {

"contact_id": "${Contacts.Contact Id}",

"user_id": "YOUR CUSTOMER ID"

}

Note: Please be careful. If you add JSON data, remember to use apostrophes (double quotes) around the customer ID.

Now, go to your XTEN-AV account, on Settings Page > Integrations tab > Zoho Integration and find your Customer ID.

Updated on: 07/31/2025

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