Exported DWG file appear blank in AutoCAD

The warning message shown in AutoCAD is a standard notification that appears when a DWG file is generated by a Non-Autodesk Application. Since the file is exported from XTEN-AV, AutoCAD may display this message, but it does not indicate a problem with the file.

Regarding the blank drawing, this is related to layer visibility in AutoCAD.

• DWG files exported from XTEN-AV contain four layers:

0 – Base layer

H – Helper layer used during drawing generation

P – Product blocks and connections

T – Text elements

• By default, the H layer always covers the drawing, which can make the file appear blank when opened in AutoCAD.

Open the drawing in AutoCAD.

Open Layer Properties Manager.

Locate the layer named H.

Turn OFF / hide the H layer.

Once the H layer is hidden, the drawing will become visible normally.

If you still face any issues after this, please share the exported DWG file with us, and we will check it further.

Updated on: 03/10/2026