Do billing information updates affect past invoices?

Yes, when you update your billing information, the changes are applied immediately and will also be reflected on past invoices.

However, invoices that have already been generated are not updated retroactively.

To update your billing information, please refer to the following article: https://knowledgebase.xtenav.com/en-us/article/how-to-edit-billing-information-tdcmzy/

If you experience any issues while updating your billing information, please contact XTEN-AV Support through live chat or email at support@xtenav.com. Our support team will be happy to assist you.

Updated on: 07/01/2026