> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledgebase.xtenav.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I do if my users cannot log in and I can't delete their accounts?

* In case you are unable to delete the user's account or the user is unable to log in, you need to contact our **chat support** or **email** us at [__support@xtenav.com__](mailto:support@xtenav.com).

* You can also contact your **designated CSM** for the same