> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledgebase.xtenav.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I do if I'm not receiving SMS or email for 2FA login?

* If you are not receiving SMS or email for 2FA login, please contact our **chat support** or **email** us at support@xtenav.com.

* You can also contact your **designated CSM** for the same.