> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledgebase.xtenav.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I do if I'm having trouble communicating my issue to support?

If you're experiencing difficulty explaining your issue to the Support Team, follow the steps below to ensure faster and more accurate assistance.

1. Provide Clear Details
* Project name (if applicable)
* A brief description of the issue
* The exact error message (if any)
* When the issue started

2. Attach Screenshots or Screen Recordings
* Visual references help the support team better understand the issue.

Make sure the screenshots clearly show:
* The full screen
* Any error messages
* The URL (if relevant)

3. Provide Your Account Information
* Registered email address