> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledgebase.xtenav.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What should I do if I encounter a server error while starting a design?

If you face a server redirect error while starting a design, please follow the steps below:
* Refresh the page and clear your browser cache and cookies, then try again.

If the issue persists, please contact our Chat Support or email us at [**support@xtenav.com**] with the following details so our team can investigate further:
* URL of the design page
* Design name
* Screenshot of the error
* Screen recording of the error (if possible)