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# What should I do if I can’t find a product in the library?

**Overview**
If you’re unable to find a specific product in the XTEN-AV library, you can still proceed with your design by creating a **Custom Product**. This ensures your workflow is not interrupted and allows you to include any item not currently available in the library.

**Steps to Create a Custom Product:**

* From the Search & Add products page click on the "**Add Custom item**" option.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1l8qqq2.png)
* Select the **Single Product** option.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_105qa15.png)
Fill in the product details as per your requirements. If you want to add ports information for your custom item, Click on the **Add Port** option.

You can add multiple ports to your product by clicking on the '**Add Port**' information. Fill in the ports details as per your requirements. Click on the **'Save'** button to save your product.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_oatnr7.png)
* After creating the product, it will appear in your **BOM and X-DRAW Editor** with port information.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_jsnd4n.png)
| Note:-  All custom products you create will be saved in My Library and only visible to users within your organization.






