> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledgebase.xtenav.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is the Total Calls by Assignee chart?

**Overview**

The Total Calls by Assignee chart in X-PRO Service provides a visual representation of all service calls distributed among technicians within a project. It helps users quickly identify how many calls are assigned to each technician, offering clear visibility into workload distribution and resource allocation. This chart makes it easier to monitor team responsibilities and ensure service tasks are evenly managed across all assignees.

**This chart updates automatically based on service call assignments within the project.**

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1xlbymp.png)
