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# What Information Is Required When Creating a Service Call?

**Overview**

When creating a Service Call in the X-PRO Mobile App, you must provide the required information to ensure the service request is properly recorded and assigned.

## Required Information

* **Service Call Name** – A descriptive name for the service request.
* **Project** – Select the project associated with the Service Call.
* **Service Call Reason** – Choose the reason for creating the Service Call.
* **Priority** – Set the priority level (such as Low, Medium, or High).
* **Assigned Technician** – Select the technician who will handle the service request.
* **Description or Notes** – Add any additional information or instructions related to the Service Call.
* **Street address-** Fill the address as per your requirements. 


Please follow the steps mentioned in the given link to create a service call: https://knowledgebase.xtenav.com/en-us/article/how-do-i-create-a-new-service-call-75ol27/