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# What does the Declined status mean in Agreements?

**Overview**
The **Declined** status in X-Pro Service Agreements indicates that the recipient has reviewed the agreement and chosen not to approve it. When an agreement is declined, it is moved to the **Declined** column, allowing users to quickly identify agreements that require follow-up or revisions.

**What Happens When an Agreement Is Declined?**

When a recipient declines an agreement:
* The agreement automatically moves to the **Declined** column.
* The recipient's decision not to approve the agreement is recorded.
* The agreement remains available for review and reference.
* Users can assess the reason for the decline and determine the next steps.

**Steps to View the Declined Column**

* Navigate to the Main Dashboard, click on **X-PRO**, and then select the **Service** option from the menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/dashboard_iia7da.png)

* Locate the Declined column on the Agreements page. All agreements that have been Declined will appear in this section.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_kka6u.png)