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# What Are the Default Service Call Reasons Available in X-PRO Service?

**Overview**

X-PRO Service includes a set of default Service Call Reasons to help organizations categorize and manage service requests effectively. These predefined reasons cover common service activities and provide a standardized way to classify service calls. Service Call Reasons can be selected when creating a service call and help technicians, service managers, and coordinators quickly understand the purpose of the request.

## Default Service Call Reasons

* Installation 
* Repair 
* Maintenance
* Inspection
* Follow-up visit

**Steps** **To** **View** **Default** **Service** **Call** **Reasons** 

* From the **Main Dashboard**, click on the **“Settings”** option in the top-right profile area.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_b78crj.png)
* You will be redirected to the **Settings** page. Click on **X-PRO Settings**. A drop-down menu will appear. Select **Service** **Call** **Reasons** from the **Service** list.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_oglxvd.png)
These are the default Service Call Reasons provided by the system. You can edit and customize them to suit your organization's workflow and service requirements.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_9wc6q9.png)