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# What are Service Agreements?


**Overview**

Service Agreements in X-PRO are project-specific agreements that define the scope of services, terms, and conditions associated with a project, and allow users to create, manage, and track the agreement within the project in a structured and centralized manner.

**Why Service Agreements Matter**

Service Agreements are important for maintaining clarity and structure within a project. They help:
* **Define project scope** – Clearly outline the services to be delivered within the project
* **Establish terms and conditions** – Document agreed timelines, responsibilities, and expectations
* **Ensure consistency** – Keep all service-related information centralized within the project
* **Improve transparency** – Provide a clear reference for internal teams

**How to Access Service Agreements**

* Navigate to the Main Dashboard, click on **X-PRO**, and then select the **Service** option from the menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_6454j7.png)

You will be redirected to the Projects section. Click on the **Projects** for which you want to view the service agreement.


![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_ntrgnr.png)

Click on **Service Agreements** option to view all agreements associated with the project.


![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_3e5os7.png)

You can edit an existing Service Agreement, click the **three-dot (⋮) menu** next to the agreement you want to edit. Then, select **Edit Service Agreement** from the available options.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1gmlm03.png)