> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://knowledgebase.xtenav.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to Resend a Milestone Payment Request in X-DOC? **Overview** In X-DOC, you can resend a payment request for a milestone if your client has not received the original email or needs a reminder to complete the payment. This allows you to send the payment request again without creating a new milestone. You can review and update the recipient details, due date, payment link, and note before resending the request There are two methods to resend a payment request: **Method 1: Resend a Payment Request from the Proposal** * On X-DOC dashboard, Locate the required proposal under the **Accepted** stage. * Click the **Proposal** to open it. ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_w4ged0.png) * Open the **Payment Schedule** section in the proposal. ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1wnrnc9.png) * Review the payment status of the milestones. Locate the milestone for which you want to resend the payment request. * Click the **Resend** option for the required milestone. ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1m2u86p.png) * A Resent payment request window will appear, allowing you to enter the request details. * In the payment request window, enter the required information. **To:** The client’s email address. **CC**: Add additional client email addresses if you want to include other recipients in the payment request. **Due Date**: Specify the date by which the payment should be made. **Payment Link:** Add a payment link if you want your client to complete the payment online. **Note:** Enter a message or additional payment-related instructions for your client. **_Review all the details before sending the request._** ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_bsif2n.png) * Review all the details before sending the request. Click **Resend**. ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_891n1p.png) * A confirmation notification stating **Resend Request Payment Successful** will appear. ### ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1h4h45r.png) **What Happens After Sending the Request?** Once the payment request has been resent: * The client will receive the payment request email again. * The milestone will continue to display its current payment status until the payment is recorded. * The client can use the payment link included in the email, if one was provided, to proceed with the payment. ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1vy01df.png) **Method 2: Resend a Payment Request from the Payment Schedule Section** Navigate to the **Payment Schedules** option under the X-DOC, on dashboard ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1liabw1.png) On the **Payment Schedules**, you can view all the details of your requested, received and Not requeted ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1e8zi55.png) * Locate the milestone for which you want to resend the payment request. ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1hlvxde.png) * Click on the **three dots ( ⋮ )** and click the **Resend** option for the required milestone. ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1oyemfq.png) * A Resent payment request window will appear, allowing you to enter the request details. * In the payment request window, enter the required information. **To:** The client’s email address. **CC:** Add additional client email addresses if you want to include other recipients in the payment request. **Due Date:** Specify the date by which the payment should be made. **Payment Link:** Add a payment link if you want your client to complete the payment online. **Note:** Enter a message or additional payment-related instructions for your client. **Review all the details before sending the request.** ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_170zw6f.png) * After entering the required details, Click the **Resen**d button. ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1oc933s.png) * A notification confirming **Resend Request Payment Successful** will appear. ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1sbio2f.png) **What Happens After Sending the Request?** Once the payment request has been resent: * The client will receive the payment request email again. * The milestone will continue to display its current payment status until the payment is recorded. * The client can use the payment link included in the email, if one was provided, to proceed with the payment. ![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1oxhj0z.png) ## Important Notes * Use Resend Payment Request consistently for the pop-up window, if that is its exact UI label. * Confirm whether the success notification in Method 2 is exactly Resend Request Payment Successful. If it is, retain that wording. * The Not Requested status may include milestones that have never had a payment request sent. Confirm that the Resend option is available for those milestones before including them in this workflow. ### Related Articles * [How to mark as paid the requested payment in X-DOC?](https://knowledgebase.xtenav.com/en-us/article/how-to-mark-a-requested-payment-as-paid-in-x-doc-1pgcbgb/) * [How to view sent payment request details in X-DOC?](https://knowledgebase.xtenav.com/en-us/article/how-to-view-sent-payment-request-details-in-x-doc-17svgkd/) * [How to set Payment Schedule Reminder?](https://knowledgebase.xtenav.com/en-us/article/how-to-set-up-payment-schedule-reminders-in-xten-av-8m1bvf/) * [How to set Payment request Reminder?](https://knowledgebase.xtenav.com/en-us/article/how-to-set-payment-request-reminder-qz4cp0/)