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# How to Edit a Service Call for an X-PRO Project?

**Overview**
X-PRO allows you to update existing Service Calls whenever changes are required. You can modify details such as the Issue name, description, assigned technician, Stage, priority, and other relevant information.

**Steps** **to** **edit** **a** **service** **call**

* Navigate to the Main Dashboard, click on **X-PRO**, and then select the **Service** option from the menu.


![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_kqay2w.png)
* Open the relevant project where the service call needs to be edited.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_14r7uje.png)
* From the Project Dashboard, navigate to the Kanban View section, click the three-dot menu next to the desired call, and select edit Service call.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_kjn5pe.png)
Update the required fields, such as:
* Issue name
* Description
* Service Type
* Assigned Technician
* Priority Level
* Service reason
* Service Stage 
Review the updated information. Click on the Update service to apply the changes.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_142jcgb.png)
