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# How to create a service call for a X-PRO project?

**Overview**
A service call in an X-PRO project is used to log and track a request related to an existing project, such as support issues, maintenance needs, or client requests. Creating a service call ensures proper tracking, assignment, and resolution within the system.

**Steps** **to** **Create** **a** **Service** **Call** **For** **a** **Project**

* Navigate to the Main Dashboard, click on **X-PRO**, and then select the **Service** option from the menu.


![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_ujrdom.png)

* Open the relevant project where the service call needs to be created

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1r2m5b5.png)
* Inside the project dashboard, click the **Create** option and select **Create Service Call**.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_u0dqqw.png)
* Provide the required information, such as: Enter issue name, Description, Choose service type, Service reason, Stage, Priority, Field user, Street address, City, State, Zipcode, Country, 

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_t47ont.png)
* From the Kanban view, you can view all the created service calls.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_hsugsv.png)