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# How to create a Service agreement for a X-PRO project?

**Overview**
A Service Agreement allows you to define the terms, coverage, schedule, and services that will be provided to a customer as part of an X-PRO Service Project. Creating a Service Agreement helps ensure that recurring maintenance and support activities are properly managed and tracked.

**Steps** **to** **create** **a** **service** **agreement** **for** **a** **X-PRO** **project**

* Navigate to the Main Dashboard, click on **X-PRO**, and then select the **Service** option from the menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_ypb2b3.png)

* Open the relevant project where the service agreement needs to be created

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_u44suj.png)

* From the Project Dashboard, navigate to the Service Agreements section and click the + Create button in the upper-right corner to create a new service agreement.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_17hkdk9.png)

* Here, you can either create a new agreement or upload an existing agreement. Click on the Create a new agreement.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1fbwjd6.png)

Enter the required agreement details, including:
* Agreement Name
* Choose template
* Group
* Account
* Contact
Click on the Create Service Agreement

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1jsocu.png)

* Once you click on it, you will be taken to a page where you can edit and update your Service Agreement according to your requirements

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_18dcjl5.png)

