> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledgebase.xtenav.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to connect ZOHO Crm Contact via webhook?

The steps for setting up the Account Webhook are the same as those for Contact.
 However, use the following steps specifically to make changes in the **Contact** modules:

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image-17_b4byuz.png)

Create Webhook with XTEN-AV for Contact:

**Name:** SendXtenavContact  (you can provide your own name)
**Description:** Send Contact to XTEN-AV (you can provide your own name and Description)
**Method:** POST (mandatory)
**URL to Notify:** [__https://app.xtenav.com/webhook-zoho-contact/__](https://app.xtenav.com/webhook-zoho-contact/)  (mandatory)

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_doswoi.png)

In the body section**:**
* Set the type to raw
* Choose JSON from the format options
Paste the following JSON as it is in the request body:

{
      "data": {
          "contact_id": "${Contacts.Contact Id}",
          "user_id": "YOUR CUSTOMER ID"
        }
}

**Note:** Please be careful. If you add JSON data, remember to use apostrophes (double quotes) around the customer ID.
Now, go to your XTEN-AV account, on Settings Page > Integrations tab > Zoho Integration and find your Customer ID. 

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image-1_1c16vy2.png)