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# How to Add a User Subscription to Your Current Subscription?


To add a user subscription to your current plan, please follow these steps:

* Click on the "**Upgrade** **Plan**" Option in the top-right profile area.
   
   ![Upgrade Plan](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_t00ctc.png)
* This will take you to the Upgrade page where you can add user subscriptions. Click on the **"Add New Users"** option.
   
  ![Add New Users](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_1lfz1ni.png)
* Under the Plan Details section, select the number of users you want to add to your subscription and click on the "Next" button.
   
   ![Select Users](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_wjbz07.png)


* Enter your billing and card details to upgrade your subscription and click on the "**Submit**" button.

   
   ![Enter Billing Details](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_1i86ut3.png)


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||| If Payment Fails: Update Your Card Details

If you are unable to upgrade your subscription due to payment failure, you may need to update your card details. Please follow these steps:


* During the upgrade process, click on the "Change" button to update your card information.

* ![Change Card Details](https://storage.crisp.chat/users/helpdesk/website/e3cdae6433963000/image_f1ooxt.png)

| **Note:** After updating your card details, you can proceed with upgrading your subscription.
