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# How do I view attachments associated with a Service Call in mobile app?

**Overview**
The X-PRO Mobile App allows you to view all files attached to a Service Call, such as photos, documents, and other supporting files. This helps you access important information related to the service request while on the go.

**Steps** **to** **View** **Attachments**

* Open the X-PRO Mobile App and navigate to the X-PRO section.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_7q8fa3.png)
* In the X-PRO section, tap the X-PRO Installation option located at the top of the screen.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1s8n00r.png)
* After clicking on X-PRO Installation, select the X-PRO Service tab located at the bottom of the screen.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_18nezu6.png)

* After selecting the X-PRO Service tab, the X-PRO Service Dashboard will be displayed.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_103gn7n.png)
* Tap the Calls section to view the service calls and attach a files to a service call.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1pcqs5q.png)

* Locate and open the Service Call you want to view.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_5eirf8.png)
* Navigate to the **Attachments** section within the Service Call details. Tap on an attachment to open and view it.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1psfnbg.png)
