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# How do I move a Service Call from Open to Scheduled on mobile app?

**Overview**
You can update the status of a service call as work progresses. Moving a service call from **Open** to **Scheduled** indicates that the service has been planned and assigned for a specific date and time.

**Steps** **to** **Move** **a** **Service** **Call** **from** **Open** **to** **Scheduled**

* Open the X-PRO Mobile App and navigate to the X-PRO section.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1x3vg9u.png)
* In the X-PRO section, tap the X-PRO Installation option located at the top of the screen.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_jqdty8.png)
* After clicking on X-PRO Installation, select the X-PRO Service tab located at the bottom of the screen.  

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1lb284h.png)

* After selecting the X-PRO Service tab, the X-PRO Service Dashboard will be displayed. 

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_kt0mdb.png)

* Tap the Calls section to view Open service calls. 

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_8zbvpo.png)
* Ensure you are viewing the **Open** service call stage. Tap the service call you want to update to open its details.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_9qho0w.png)
* Edit the service call and update its **Stage/Status** from **Open** to **Scheduled**.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1suemlz.png)
* Review the updated information.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1b5jg9a.png)