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# How do I manage Service Call Statuses in X-PRO Service?

Navigate to the **Main Dashboard**, click on **X-PRO**, and then select **Service** from the navigation menu to access the Service module.


![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_ft8rpj.png)


You can view all created service calls in the **Calls** section, where all existing calls are listed and available for review and management.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_rh6k1r.png)

Click the **three-dot menu** next to the service call and select **Edit Service Details** to modify the call information as required.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1kqnd1i.png)

A pop-up window will appear displaying the service call details. Scroll down to the **Priority** field and select the desired priority level. Once you have made the necessary changes, click the **Update Service Call** button to save and apply the updated priority status.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_19y2dku.png)

The **Priority Status** will be updated successfully and will be reflected on the **Service Dashboard**, allowing you to view the changes immediately.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/3/c/d/e3cdae6433963000/image_1apn5yh.png)